Welcome to Bansiwala Store. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing, browsing, or purchasing products from Bansiwala Store, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website.

2. About Bansiwala Store

Bansiwala Store is an online platform offering a wide range of Pooja Samagri, Religious Products, Idols (Murti), Pooja Essentials, Wedding Items, Festival Products, Decorative Items, and related accessories across India.

3. User Account

  • You are responsible for maintaining the confidentiality of your account and password.

  • You agree to provide accurate and complete information while placing an order.

  • We reserve the right to suspend or terminate accounts involved in fraudulent or suspicious activities.

4. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product colors may vary slightly due to screen settings.

  • Handmade and handcrafted products may have minor variations in size, color, or finish.

  • Product availability is subject to stock.

5. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges (if any) will be displayed during checkout.

6. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • We reserve the right to accept, reject, or cancel any order due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.

  • If your order is cancelled after payment, the applicable refund will be processed.

7. Payment Terms

We accept secure online payments through trusted payment gateways, including:

  • UPI

  • Debit Cards

  • Credit Cards

  • Net Banking

  • Razorpay

  • PhonePe

  • PayU

  • Stripe (where available)

Payment details are processed securely by our payment gateway partners. We do not store your card or banking information.

8. Shipping & Delivery

Orders are dispatched according to our Shipping Policy.

Delivery timelines may vary depending on:

  • Customer location

  • Courier partner

  • Weather conditions

  • Public holidays

  • Unforeseen circumstances

Bansiwala Store is not responsible for delays caused by third-party courier services.

9. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are requested to read the policy before making a purchase.

10. Intellectual Property

All website content, including but not limited to:

  • Logo

  • Product Images

  • Graphics

  • Text

  • Icons

  • Designs

  • Videos

  • Website Layout

is the property of Bansiwala Store and is protected under applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

11. Prohibited Activities

Users must not:

  • Use the website for unlawful purposes.

  • Attempt to hack, disrupt, or damage the website.

  • Upload malicious software or viruses.

  • Copy website content without permission.

  • Misuse contact forms or payment systems.

  • Submit false or misleading information.

Violation of these terms may result in suspension of access and legal action.

12. Limitation of Liability

Bansiwala Store shall not be liable for:

  • Indirect or consequential damages.

  • Delivery delays caused by courier partners.

  • Temporary website downtime.

  • Technical issues beyond our control.

  • Loss arising from misuse of products.

Our maximum liability shall be limited to the value of the product purchased.

13. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed, we may:

  • Offer an alternative product (with customer approval), or

  • Issue a full refund.

14. Bulk & Custom Orders

Bulk, wholesale, or customized orders may have separate pricing, production timelines, payment terms, and cancellation policies. These will be communicated before order confirmation.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your privacy and using your information only for legitimate business purposes.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Delhi, India.

17. Changes to Terms

Bansiwala Store reserves the right to modify or update these Terms & Conditions at any time without prior notice.

The updated version will be published on this page and will become effective immediately.

18. Contact Us

Bansiwala Store

Email: bansiwala.in@gmail.com

Address:
216, Fatehpuri, Coronation Building,
Chandni Chowk, Delhi – 110006, India

Customer Support / WhatsApp:

  • +91 9810550348

  • +91 9810295586