Welcome to Bansiwala Store. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Customized or bulk orders may require additional processing time, which will be communicated to the customer.

2. Shipping Coverage

We currently deliver across India through our trusted courier partners.

For international shipping or bulk export orders, please contact our customer support before placing your order.

3. Shipping Partners

To ensure safe and timely delivery, we may use one or more of the following logistics partners:

Shiprocket
Delhivery
DTDC
Blue Dart
India Post
Other reputed courier partners

The courier partner is selected based on your delivery location and service availability.

4. Estimated Delivery Time

Location	Estimated Delivery Time
Delhi NCR	1–3 Business Days
Metro Cities	2–5 Business Days
Other Cities	3–7 Business Days
Remote Areas	5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, festivals, courier delays, or other unforeseen circumstances.

5. Shipping Charges

Shipping charges (if applicable) will be displayed during checkout before payment.
We may offer Free Shipping on selected products or promotional offers from time to time.
Additional shipping charges may apply for oversized, heavy, or bulk orders.

6. Order Tracking

Once your order is shipped, you will receive:

Shipping Confirmation Email
WhatsApp/SMS Notification (where applicable)
Tracking Number
Courier Partner Details

You can track your shipment using the tracking link provided.

7. Delivery Attempts

Our courier partner will attempt delivery as per their standard policy.

If the customer is unavailable at the delivery address after multiple attempts, the shipment may be returned to us. In such cases, re-shipping charges may apply.

8. Damaged or Tampered Packages

If you receive a package that appears to be damaged, tampered with, or opened:

Do not accept the delivery if possible.
Take clear photos of the package.
Contact us within 24 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

9. Incorrect Shipping Address

Customers are responsible for providing the correct shipping address.

Bansiwala Store will not be responsible for delays or non-delivery caused by incorrect or incomplete address details provided during checkout.

10. Bulk Orders

For wholesale, customized, or bulk orders:

Delivery timelines may vary depending on quantity and production.
Separate shipping charges may apply.
Our team will provide the estimated dispatch and delivery schedule before shipment.